Shipping Your Replica To Us
- Submit a quote request — we email a shipping checklist and your ticket number.
- Remove the battery and empty the magazine before packing.
- Include your ticket number and a printed copy of your quote inside the box.
- Use a rigid box with at least 2" of padding on every side. Hard cases are encouraged but not required.
- Ship via UPS or USPS with tracking and insurance.
Customers are responsible for inbound shipping costs and proper packaging. We are not liable for in-transit damage caused by inadequate packing.
Outbound Shipping
- All completed work ships via UPS or USPS with tracking.
- Insurance is included up to the value of your replica and parts.
- We photograph every outgoing package and email tracking once it leaves the shop.
Domestic & International
We ship throughout the United States. International shipping is available case-by-case; contact us before booking. The customer is responsible for any duties, taxes, or import restrictions in the destination country, including any requirements around replica markings and orange tips.
Turnaround Times
Turnaround is measured from the day your replica arrives at the shop:
- Diagnostics & repairs — 3–5 business days
- Tune-ups — 4–6 business days
- SSG builds — 7–10 business days
- DSG builds — 10–14 business days
- Brushless conversions — 12–18 business days
Estimates exclude shipping time and parts back-order delays. We post current bench lead-times in the announcement bar at the top of the site.