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Frequently asked questions.

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Airsoft Repair Costs

How much does it cost to repair an airsoft gun?

Most diagnostic and repair jobs land between $40 and $180 depending on the fault and parts required. Full rebuilds and custom work are quoted from your detailed request. You'll always get an itemized estimate before we touch anything.

How do I ship my airsoft gun for repair?

Submit a quote request. We'll email a shipping checklist with your ticket number. Pack the replica with battery removed and magazine empty, in original packaging when possible. We accept inbound shipping from anywhere in the US — and most countries internationally where airsoft is legal.

Do I need to be local to use 6mmCustoms?

No. The majority of our customers ship their replicas in for service. If you're searching 'airsoft tech near me' and not finding one local, mailing it to a trusted shop is the most common solution.

Process & Turnaround

How long does a typical build take?

Tune-ups: 3–5 days on bench. SSG builds: 7–10. DSG and brushless: 10–18 days from parts arrival. The clock starts when your replica and parts are both here.

How do I know what stage my build is at?

Every request gets a ticket number. You'll receive email updates when we move through stages: received, diagnostics, parts ordered, in build, QA, shipping.

Do you work on platforms other than M4?

Yes — AK, MP5, G36, P90, Krytac PDW, KWA Ronin, KSC GBBR series, KJW, and most everything else with a gearbox or blowback system.

Pricing & Payment

Why is the estimate a range?

We don't know exactly which parts your build needs until we have it on the bench. The range is our experienced floor and ceiling. Final invoice is itemized.

Do I pay upfront?

A deposit covers parts. Labor is billed on completion. You approve any scope change before we do the work.

Do you accept trade-ins or used parts?

Sometimes — case by case. Mention it in your quote request and we'll let you know.

Shipping & Warranty

Do you ship internationally?

Yes, to most countries where airsoft is legal. Import compliance is the customer's responsibility.

What warranty do you offer?

90 days on labor. Components match manufacturer warranty terms. We document everything for clean claims.

What's included with my build?

A digital build certificate listing every component installed, chrono and ROF results, technician notes, and recommended maintenance schedule.

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